exam Maths Puzzle Numerical Ability

I am completely lost on how to do these. Any help would be great.
It says:
Sketch the graph of the following. Label vertex, x-and y-intercepts.
f(x)=x^2-x-12

Vertex=( , )
x-intercepts=( , );( , )
y-intercept=( , )

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exam Other Question

write an equation in slope-intercept form for the line that satisfies each set of conditions.

passes through (-2,1),perpendicular to the line y=4x-11
R(r1 + r2) = r1r2, for r2