book Maths Puzzle Numerical Ability

everyone alwasy shows the main steps in quadratic equations.. but what do you do when it comes to reducing?? here is one of my questions..x2(x squared)-8x-3=0

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book Other Question

P,Q and R are points with coordinates (2,3), (4,9) and (10,-3) respectivley.
Find (a) The equation of the altitude PS.
(b) The area of triangle PQR
Please help I do not know how to graph this: H=121 /(9pi )
V=(pi ) (r^2)H 121=(pi )(9)H H=121/9(pi) H=4.279cm
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